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Customer review

Alpen Resort Hotel

12 Number of reviews:

90 % Recommendation rate:

Accommodation 9.2
Resort 9.2
Ski area 9.5
Piste Map
Information about the ski area
Zermatt
Highest point: 3,883 m
Lowest point: 1,562 m
Altitude ski resort: 1,608 m
Lifts in total: 32
Tow lifts: 9
Chair lifts: 8
Gondola lift: 15
Pistes in total: 200 km
Pistes:
32 km
Pistes:
117 km
Pistes:
51 km

Alpen Resort Hotel ****

Tip
Book with confidence: Book with our Flex-Option | Bookings for the coming 25/26 season can also be canceled free of charge until 09/30 (Details)

Included Services

  • Accommodation as booked
  • Board as booked
  • 2 days, 3 days, 4 days, 6 days or 9 days lift pass Zermatt (value of lift pass up to $727) Exceptions see booking process
  • Use of spa area (as per description)
  • Use of fitness room
  • Bathrobe and slippers (to rent)
  • Wi-Fi
  • Luggage deposit
  • Transfer from/to station (upon pre-request)
  • Safe (in the room)
  • Table tennis (upon availability)
  • Table kicker (upon availability)
  • Children's bed (upon pre-request)
  • Children's high chair (on request)

At a glance

  • Bar
  • Children's play area
  • EV charging station
  • Fitness room
  • Flex-Option bookable
  • High discount for children
  • Internet
  • Jacuzzi
  • Lift (elevator)
  • Massages
  • No wheelchair access
  • Parking spaces
  • Pets possibly allowed
  • Sauna
  • Solarium
  • Steam bath
  • Swimming pool
  • Distance to ski area: 200 - 500 m
  • Distance to ski bus: 0 - 50 m

Location and facilities

The modern 4-star Alpen Resort Hotel is located ideally, approx. 200 m from the resort centre of Zermatt, and only approx. 300 m from the Gornergrat lift, as well as approx. 200 m from the train station. A ski bus stop can be found only approx. 50 m from the accommodation.

The accommodation consists of three interconnected buildings. The facilities of the first-class hotel include a reception with hotel lobby, Wi-Fi, lounge, restaurant, bar, 300 m² children's play area, table football as well as ski room.

The approx. 200 m² spa area with indoor pool, steam bath, Finnish sauna, relaxation room, indoor and outdoor jacuzzi as well as the fitness room can be used for free. For a fee you can also enjoy various massages or the solarium.

As Zermatt is car-free, you can make use of the parking spaces in Täsch (for a fee), from where you can continue on with the shuttle train to Zermatt (approx. 12 minute ride). For a fee, you can also make use of the public car park in Täsch or the hotel's own parking lot with electric vehicle charging station near the Matterhorn Inn. The hotel's own shuttle (upon prior reservation) is available to take you from/to the train station in Zermatt.

Rooms

The comfortable rooms have a bath or shower/wc, TV, telephone, Wi-Fi, safe, mini bar (for a fee), hair dryer, as well as a balcony in some of the rooms. Accommodation may take place in any of the three buildings.

Board

Depending on the room type or type of catering booked, the price includes breakfast or half board with a rich breakfast buffet and a 5-course menu of your choice. All meals are taken in the main building. A festive gala menu is offered on New Year's Eve.

Double room, shower/wc, BB

    • Room with 2 single beds, desk, seating area, kettle, safe, mini bar (for a fee), telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Wi-Fi

Double room/addl. bed, shower/wc (max. 2 adults + 1 child), BB

    • Room with 2 single beds, single pull-out couch (suitable for children aged 15 and under), desk, sitting area, kettle, safe, mini bar (for a fee), telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Wi-Fi
    • Maximum occupancy: 2 adults + 1 child aged 15 or under

Double room/addl. bed, shower/wc (Balcony), BB

    • Spacious rooms with 2 single beds, single pull-out couch, safe, mini bar (for a fee), desk, sitting area, kettle, telephone and TV
    • Bathroom with shower or bathtub, WC and hair dryer
    • Balcony with Matterhorn view
    • Wi-Fi

Double room/addl. bed, shower/wc (Balcony), HB

    • Spacious rooms with 2 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with shower or bathtub, WC and hair dryer
    • Balcony with view of the Matterhorn
    • Wi-Fi

Double room/addl. bed, shower/wc (max. 2 adults + 1 child), HB

    • Room with 2 single beds, single pull-out couch (suitable for children aged 15 and under), desk, sitting area, kettle, safe, mini bar (for a fee), telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Wi-Fi
    • Maximum occupancy: 2 adults + 1 child aged 15 or under

Family room, shower/wc (Balcony), BB

    • Spacious room with 3 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Balcony
    • Wi-Fi

Family room, shower/wc (balcony), HB

    • Spacious rooms with 3 single beds, single pull-out couch, safe, mini bar (for a fee), desk, seating area, kettle, telephone and TV
    • Bathroom with bathtub or shower, WC and hair dryer
    • Balcony
    • Wi-Fi

Pets

  • Dogs welcome (approx. CHF 15 per night, excl. food)
  • You can find more information on how to proceed here.

Important notes

  • Zermatt can be reached with the shuttle bus from Täsch (for a fee).
  • Children are allowed in the spa area but only when accompanied by an adult.
  • When booking rooms with multiple or additional beds, there is no claim to the additional beds

Payable in resort

  • Tourist tax: approx. CHF 3,93 per person/night
  • Keycard: CHF 5

Available in resort (for a fee)

  • Massages
  • Solarium
  • Minibar (in the room)
  • Parking space: approx. CHF 5 per day
  • Public parking garage in Täsch (subject to availability)
  • Charging station for electric vehicles

For prices listed under "Available in resort": prices as of 6/1/2024

Reductions

Depending on the room type, age of the traveller, arrival date and lift pass, you could receive various reductions to the holiday price.
The exact value of the reduction can be seen when preparing an offer (by clicking on the price).

Generally speaking, babies younger than 24 months of age upon arrival can travel for free, but they must be listed on the booking. Please note that fees for the stay may be charged locally (see Local Costs/Services).

Travel Info/Map

  • By train: Zermatt (in resort)
  • By plane: Sion (approx. 76 km), Bern (approx. 125 km), Milan-Malpensa (approx. 190 km), Geneva (approx. 229 km)
Get travel directions here.

Map enlarge

Price Overview (all prices per person)

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